Frequently Asked Questions
Everything you need to know about shopping at Mandaue Foam.
How long does it take for my order to be delivered?
Delivery times vary by location. Metro Cebu and Metro Manila orders typically arrive within 3-7 business days, while provincial deliveries may take 7-14 business days depending on the item's availability.
Do you offer assembly services for furniture items?
Yes, we provide free assembly for most furniture items delivered within our standard service areas. Please ensure the space is cleared before our team arrives.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard), GCash, Maya, bank transfers, and over-the-counter payments via our partner gateways.
Can I return a mattress if it's uncomfortable?
For hygiene reasons, we only accept returns for mattresses with manufacturing defects. We highly recommend visiting our showrooms to test the firmness before finalizing your purchase.
Is there a warranty on your furniture?
Most of our furniture and foam products come with a limited warranty ranging from 1 to 15 years, covering manufacturing defects. Please keep your official receipt to claim warranty services.
Do you offer custom-sized foam or mattresses?
Yes, we can customize foam and selected mattress models to fit your specific dimensions. Please contact your nearest branch or our online support for a custom quote.